Domino's Pizza

I ordered my Pizza super late after a Gator game. Going into it I knew it would take a while for the pizza to get there, but my delivery driver, Gary, was so apologetic when he delivered the pizza. He waited 50 minutes in traffic on university avenue just to deliver our pizza and was still kind and remorseful. I reassured him that I completely understood and that he had nothing to apologize for. I honestly wish i had tipped him more than I did. Thank you, Gary!

My friend placed an order pretty late WHICH i completely understand is frustrating for workers especially delivery drivers. BUT a job is a job right? so if you have a late delivery and you do deliver and it’s to the wrong address and the customer calls the store saying “hey i didn’t get me order and didn’t hear any contact about my order” then just tell the customer hey i understand you’re hungry we will give a refund something anything. it’s okay to make mistakes, it’s okay to be tired but don’t steal peoples money.

I wanted to thank Jordan and Jenny for being superstar Domino employees on tuesday June 6th. They were patient kind and helped a Old Marine Corps Veteran on a solo mission without Mom make the right choices to feed a hungry platoon of little girls at the park. It is not often you find people who actually love to do their job and make the customer want to come back again. You have to perform your duties well above the average to get a compliment from a Marine and these two definitely created a an awesome Dominos Experience.

I have been ordering pizza at this Domino's for 7 years. I've never really had any issues. Last week the domino's app started glitching so I deleted it. Yesterday on my way home I wanted to order pizza to pick up, but since the app was deleted I just called in my order. The same order I've had x 7 years so I know round about what it will cost. When we picked it up we didn't notice the $10 increase in price so when I got home I called. The manager told me it was corporate policy not to offer the discounted prices unless the customer specifically asks when taking a phone order. While I think that is bananas, okay fine. They can't change corporate policy, I get that. However, from the start of the call the Manager was VERY rude and sassy. I would have been perfectly happy with "I'm so sorry it's just store policy. Can I give you a coupon off for your next order?" or something like that. But instead I just got straight attitude. To the managers credit she comped my entire purchase, but all I was really looking for was a little decency and an I'm sorry you didn't get what you were expecting. Especially since I've ordered pizza here 2-3 x per month for 7 years. I think I'll be finding a new pizza place.

I always order delivery from this location and they always do spectacular. Unfortunately, one night I got one of my orders wrong and decided to file a complaint which I thought would be ignored completely. I was surprised by the fast response from Dominos and even received a call to receive a coupon for my next visit whilst apologizing for the inconvenience. We all make mistakes which is why I did not make it such a big deal but being cared for in this way truly impressed me! I am definitely going to keep ordering from this location!

Ordered 7 pizzas for a group meeting that began at 1:00PM. I ordered them online the day before and asked for delivery by 12:30PM the next day to give myself, and Domino's, a 30 minute buffer in case things didn't go to plan. I called at 11:30 to ensure my online order had been received and that everything would be there for the 12:30 meeting. The manager assured me that everything had been received and it would be there by 12:30. 12:30 came and went and everyone arrived at 1:00 expecting the lunch that had been promised to them. The pizza finally arrived at about 1:45PM. An hour and 15 minutes late, and 45 minutes into the LUNCH meeting. I kept calling the manager asking where everything was two times. She said something along the lines of they had a lot of other orders, something that didn't matter to me as the customer placing their order the day before and when I called you to check on the order, or to my 20 hungry colleagues. She sent a Coke as an apology. This is all to say, businesses beware. If you're ordering for an office luncheon, it likely will not make it there on time or even close to time.